Extra Space Storage — Reviews & Complaints
📍 Los Angeles, California
- 📍 6033 S Central Ave, Los Angeles, CA 90001, United States
- 📞 (323) 232-0200
- 🌐 extraspace.com
- 🗺️ View on Google Maps
REVIEW SUMMARY
Data sourced from Google · 932 total reviews
Extra Space Storage — Overview
Extra Space Storage has 932 customer reviews on Google, with an average rating of 4.8 stars. Located in Los Angeles, this test has consistently positive reviews overall. Scroll down to see what customers most commonly praise, what they complain about, and whether it's the right fit for your needs.
Common Complaints & Customer Feedback
Based on publicly available Google reviews, Extra Space Storage in Los Angeles has very few recurring complaints. The majority of customers report a smooth, hassle-free experience, with praise most often directed at cleanliness, convenient access hours, and responsive staff. Negative reviews are uncommon and typically involve minor issues like rate increases at contract renewal. Overall, customer satisfaction appears strong.
Extra Space Storage — Rating Details
932 customer reviews on Google
96% satisfaction score
Extra Space Storage — Pricing & Fees
Pricing at Extra Space Storage depends on the unit size, rental term length, and any current promotional offers. test rates in Los Angeles can vary significantly based on demand, and many facilities offer first-month discounts to attract new customers. We recommend contacting Extra Space Storage directly or checking their website for current pricing — rates are subject to change and are not always posted publicly. Always ask about rate-lock options and potential renewal increases before signing.
Extra Space Storage — Location
📍 6033 S Central Ave, Los Angeles, CA 90001, United States
Other TEST in Los Angeles
Compare ratings and review counts before you decide.
| Facility | Rating | Reviews | |
|---|---|---|---|
| Extra Space Storage This page | 4.8 ★ | 932 | |
| US Storage Centers | 4.9 ★ | 1,735 | View → |
| Public Storage | 4.7 ★ | 1,162 | View → |
| Extra Space Storage | 4.8 ★ | 895 | View → |
| Extra Space Storage | 5.0 ★ | 875 | View → |
| Public Storage | 4.9 ★ | 844 | View → |
Frequently Asked Questions
That depends on your specific needs. We recommend reading recent Google reviews, checking for complaints about billing or customer service, and comparing at least 2-3 facilities before deciding. The ratings and review counts on this page are a good starting point.
The most frequently reported complaints for test in Los Angeles include unexpected rate increases at renewal, difficulty reaching customer service, unit cleanliness issues, and security concerns. Always ask about rate-lock policies and read recent reviews before signing.
Check for a physical address, a working phone number, and a track record of Google reviews. Legitimate facilities have a consistent review history and respond to customer complaints publicly. Avoid any that have no reviews or a high volume of recent 1-star complaints.
Yes. All ratings and review counts are sourced directly from Google's public data. They reflect real customer experiences. We do not modify, filter, or fabricate any ratings. For the most current figures, we recommend also checking Google Maps directly.
If you have a complaint, start by contacting the facility's management directly. If that doesn't resolve the issue, you can file a complaint with the Better Business Bureau (bbb.org), your state's Attorney General office, or leave a detailed public review on Google to inform other consumers.